Privacy Policy

Effective Date: May 5, 2025
Last Updated: May 5, 2025

Effiduase Rural Bank Plc (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://effiduaserb.com or interact with our services.

1. Information We Collect

We may collect the following information:

  • Personal details (name, contact information, ID numbers)

  • Demographic data (age, gender, occupation)

  • Transactional data (account activity, payment records)

  • Technical data (IP address, browser type, device info)

2. How We Use Your Information

We use your information to:

  • Process your account applications and service requests

  • Improve our website and customer experience

  • Contact you with service updates or promotional offers

  • Comply with legal and regulatory requirements

3. Data Sharing

We do not sell or rent your personal information. We may share data with:

  • Regulatory bodies

  • Law enforcement (as required by law)

  • Third-party service providers (e.g., IT support, remittance partners)

4. Data Protection

We implement industry-standard security measures including SSL encryption, secure servers, and restricted access to ensure your data is safe.

5. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion (where applicable)

  • Opt-out of marketing communications

6. Cookies

Our website may use cookies to improve your browsing experience. You can control cookie settings in your browser.

7. Contact Us

For questions regarding your data or this privacy policy, please contact:
📧 Email: info@effiduaserb.com
📞 Phone: 0533278280 / 0249566894